The Client Response Centers, located at the University of Alberta Hospital and the DynaLIFE Base Laboratory, provide the following services:
- Information on specimen collection procedures
- Test ordering information
- Physician generated result inquiries
- Changes to test orders
For clinicians located within the Edmonton zone, please contact the AHS Edmonton Zone Client Response Center at (780) 407-7484.
(Edmonton zone includes: Beaumont, Devon, Edmonton, Fort Saskatchewan, Gibbons, Leduc, Morinville, Redwater, St. Albert, Sherwood Park, Spruce Grove, Stony Plain)
For clinicians located outside the Edmonton zone, please contact the Specimen Management Department at DynaLIFE Base Laboratory at (780) 451-3702 ext 7100 or 1-800-661-9876.
For specific inquiries regarding Microbiology results or Microbiology related issues, please call the Microbiology Problem Bench at (780) 451-3702 ext 8227.
If a patient wishes to release results to a healthcare provider who was not specified in the original test request order, the following form must be completed and submitted: Authority to release results
DynaLIFE encourages patients to obtain their test results through their primary care physician so they may obtain appropriate interpretation.